As a General Manager of a top ranked hotel, I see one huge flaw with Trip Advisor. My inventory includes a good number of three bedroom units. In this day of age a three bedroom is a great choice for families traveling together or couples sharing rooms to keep costs down. So the traveler goes on Trip Advisor to check out their options and once they decide on the hotel they wish to stay at they enter the check in date, the check out date, and the selection of adults.
The maximum entry for adults is 4?!?. Now the potential guest clicks the Show Prices button and Trip Advisor starts opening windows to view the pricing and options of the hotels booking partner(s). This is where the flaw begins, the hotel booking partner web sites see that 4 adults were selected and assumes the guest is looking for a 2 bedroom unit. Most booking partners that book with Trip Advisor do not even display the hotels three bedroom options or make it difficult or not as easy to change the option. I am sure this flaw is hurting my business and many other hotels with the same situation.
The ironic part is every online travel agency website has a selection for the number of adults and the number of children. Why is Trip Advisor over looking this issue? Trip Advisor, Please Fix!!