Automated Contacts is now a TripAdvisor IBE partner

Automated Contacts and TripAdvisorStarting in Q4 2013, TripConnect will empower you to add a link to your TripAdvisor profile featuring your rates and availability — and sending travelers directly to your online reservations center. Your TripConnect link will appear alongside links from Online Travel Agents, giving you an incredible opportunity to generate incremental revenue and maximize direct bookings.

For information on how this can help your hotel or property management company, click here.

We are now a certified IBE for TripAdvisor.  Here is some infomation regarding an IBE.

What is an Internet Booking Engine?
An Internet Booking Engine (IBE) is software that helps you support bookings made online directly on your property’s website.
How does an IBE work?
An IBE is installed on the reservations page of your property’s website, where it enables your customers to book with you directly online. When customers enter their travel preferences (travel dates, number of guests), the IBE contacts either your Central Reservation System or Property Management System and receives rates and availability, which are then displayed to customers on your reservations page.

TripAdvisor Certificate of Excellence Awards

TripAdvisor Certificate of ExcellenceThe president of Automated Contacts acts as the VP/CIO of Playa Associates, the property management company of 4 properties in Playa del Carmen Mexico:

All the properties of the property management company have won the 2013 TripAdvisor Certificate of Excellence Award.

The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.

To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

The Certificate of Excellence program does not replace the TripAdvisor Travelers’ Choice® Awards, but is an extension of TripAdvisor’s recognition of highly rated businesses, as reviewed by travelers on the world’s largest travel site.