After a dismal reporting of Q2 for TripAdvisor it has the research team out speaking with hotels asking for more attractive solutions. The conversation covers many topics and includes suggestions for all of the current solutions in place. The introduction of online travel agencies into the hotel TripAdvisor pages was a turning point in the…Read more
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We have always been TripAdvisor advocates but it seems that TripAdvisor is spiraling out of control. We recently found a glaring content mistake. On the TripAdvisor Owner page (https://www.tripadvisor.com/Owners) there is a testimonial. The testimonial content comes from a TripAdvisor insights video and the thumbnail picture represents the property El Taj Condo Hotel, where as…Read more
It appears there is a whole lot of Wordpress website hacking going on. We recently fell victim to a brute force attack. They were able to compromise one of the websites that was hosted on our platform. The reason we were compromised was due to one of the websites we hosted was well behind in…Read more
Wearing my VP/GM hat of the hotels, I took my reputation manager of Condo Hotels Playa del Carmen with me on a trip to Newton MA, the home office of TripAdvisor. We made contact with the right people and arranged a meeting to discuss some of the details that we felt could be potential issues…Read more
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